Image

Mental Toughness University FAQ’s

 Q. What will my team walk away with after the 6-hour program?

A. Sales teams learn mental toughness tools, techniques and critical thinking strategies they can use immediately in the field during face time with customers.

Q. What will these tools, techniques and critical thinking strategies help them do?

A. The mental toughness tools, techniques and critical thinking strategies help salespeople become bolder, more focused and proficient in controlling their emotions under pressure while boosting their immunity to rejection and the psychological distractions of organizational change.

Q. What are long-term benefits of the 12-month training process?

A. Results data collected from over 200 corporate clients and 35,000 graduates across 10 countries show the biggest benefits to be increased sales; an enhanced ability to function during organizational change; and increased retention rates combined with elevated engagement scores and overall job satisfaction.

Q. What happens after the 12-month process is completed?

A. Leadership of the program is assumed by the sales managers and continues in perpetuity. The mental toughness process is a one-time investment with a customized curriculum designed for short and long- term impact. Managers are groomed from the launch of the process to assume leadership within 12-months.

Q. What are the unique challenges of mental toughness training?

A.  Management must be committed to long-term success and recognize that this process will cast a spotlight on their people; both the strongest and weakest, and the weakest will not be happy about it.
Due to the direct delivery and comprehensive nature of the 12-month process, low and marginal performers have nowhere to hide and are often relocated within or separated from the company. Leaders dedicated to results see this as a benefit, while leaders who are more concerned with popularity, hate it. Senior management should address this issue prior to engaging Mental Toughness University.